At Bass & Hays, your privacy and security are our top priorities. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.
Data Collection & Usage
We collect information such as your name, company name, contact details, and IP address when you interact with us through our website, contact forms, or other communication channels. This data is securely stored and used exclusively by authorized Bass & Hays personnel for business purposes, including:
- Responding to inquiries and fulfilling orders.
- Providing product information and updates.
- Enhancing your experience through marketing and customer service.
We do not share your data with unauthorized third parties. Data may only be disclosed if required by law or court order.
Your Privacy Rights
- Access & Correction: You can request to review, update, or correct your personal data at any time.
- Data Removal: If you wish to have your information removed from our records, contact us via mail at P.O. BOX 531610, Grand Prairie, TX 75053-1610, or call us at 1-800-258-2278. Please allow 30-45 days for processing.
- Consent: By using our website or contacting us, you consent to the collection and use of your data as outlined in this policy.
Website Tracking & Cookies
We use tracking tools and cookies to improve your experience, monitor website performance, and gather insights for product development. Cookies may store data such as device type, browsing history, and visit frequency. You can manage your cookie preferences through your browser settings.
Commitment to Security
Your data is stored on secure servers and is accessible only by authorized personnel. We do not use unsolicited email or phone marketing, and any future changes to this policy will be promptly updated on this page.
Contact Us
For questions or concerns about our privacy policy, please reach out:
- Phone: 1-800-258-2278
- Mail: P.O. BOX 531610, Grand Prairie, TX 75053-1610
- In-Person: 238 S. Bagdad Rd., Grand Prairie, TX 75050
Thank you for trusting Bass & Hays. We are committed to providing you with exceptional service and protecting your privacy.
Spanish Assistance:
For assistance in Spanish, please call 1-800-258-2278 and request a Spanish-speaking interpreter.
Bass & Hays Foundry, Inc. – “We Got You Covered®”